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Job Details

Resident Service Technician - Scales

  2024-09-26     Cross Company     all cities,OK  
Description:

Job Summary:
Resident Scale Service Technicians work mostly on their own in the field to calibrate and / or repair customer's industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.
As a Resident Technician, this associate will primarily work remote and in the field covering the Northern Oklahoma territory. Ideally residing in the Enid, OK or surrounding areas.
Essential Functions:
* Maintenance, calibration and / or repair of Industrial Scales
* Respond to Call Service (Emergency) to fix and repair Customer's Scales - calls could be during or after working hours. Must be willing to work some overtime and weekend hours - may also include some overnight travel.
* Consistently maintain good work attendance and productive work ethic.
Minimum Requirements / Qualifications:
* Strong mechanical, electronic and / or technical background in industrial environment
* Valid driver's license and clean driving history required
* Class B CDL license a plus
* Welding and/or Concrete knowledge is a plus
* Strong interpersonal and customer service skills
* 2 Year Technical Degree preferred but not required
* Military service or calibration experience a plus
* Computer literate
* Performance driven and customer focused
* Local travel, occasional overnights required
Core Competencies:
* Commitment to Excellence - Check your work
* Customer Relationship Management - communicate with customers to deliver better service
* Methodical Approach - troubleshooting
* Team Building
Physical Demands of the Position:
Stands greater than four hours at a time
Stoops and bends below knee level 8 - 10 times an hour
Lifts and carries less than 100 pounds repetitively
Climbs stairs more than four times in an eight hour shift
Pushes / pulls objects greater than 25 pounds
Reaches out; Reaches overhead
Repetitively uses feet to walk and to drive
Repetitively uses hands
Grips with hands


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